Privacy Policy

Introduction

We aim to collect only the information needed to run the product, support your account, and improve the service over time.

Information We Collect

When you use X Article Downloader, we may collect your email address for account creation, sign-in, verification, and support-related communication.

We also collect usage data such as downloads, saved articles, and product interaction events so we can understand how the tool is used and improve the experience.

We may collect technical data such as IP address, browser type, device type, and similar request data to operate the service, prevent abuse, and monitor reliability.

How We Use Information

We use your information to provide the service, including converting supported article links into PDF files, managing your account, and showing your saved articles across devices.

We use usage and technical information to improve the product, monitor performance, troubleshoot errors, and understand which parts of the experience need attention.

We may send transactional emails that are necessary to operate your account, such as verification or sign in emails. If you choose to opt in, we may also send occasional product updates about new features or updates related to your saved articles.

Cookies and Tracking

We use cookies and similar browser storage tools to keep you signed in, remember certain preferences, and support core product functionality.

We also use basic analytics and event tracking to understand traffic, feature usage, and system health. This helps us improve the product without turning the experience into a heavy tracking environment.

Data Retention

We keep account and product data while your account remains active and while it is reasonably needed to operate the service, maintain records, and protect the platform.

If you want your data removed, you can contact us and request deletion. We may retain limited information when required for security, legal, or operational reasons.

Third-Party Services

We rely on third-party providers to help operate the product, including hosting providers, email delivery providers such as Resend, and analytics tools that help us understand product performance and traffic.

These providers may process limited data on our behalf as needed to deliver their services.

User Rights

You can ask to access, update, or delete your personal data. You can also opt out of optional product emails at any time.

If you need help with your information or account settings, contact us and we will do our best to help in a reasonable timeframe.

Data Security

We use reasonable technical and organizational measures to protect your information. No internet service can promise absolute security, but we work to reduce risk and protect the data we store.

Contact

For privacy questions or data requests, email support@xarticledownloader.com.